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IT Support

Comprehensive IT Support

At Computus Australis, we're dedicated to delivering top-notch IT support tailored to the unique needs of our clients. Our business has been serving the Hawkesbury region with a commitment to excellence and community values. Whether you're looking to enhance your home technology or streamline your business operations, our team is equipped to provide the support you need.

For Your Home

Experience peace of mind with our residential IT services. We handle everything from computer repairs and virus removal to home networking and smart device setup. Our goal is to ensure your home technology is secure, efficient, and tailored to your lifestyle.

For Your Business

Empower your business with our comprehensive IT solutions. We offer managed IT services, professional networking, cloud computing, and VoIP solutions designed to optimize your operations and protect your data. Let us be your trusted IT partner in growth.

Residential IT Support Services

At Computus Australis, we understand that your home technology is a vital part of your daily life. That's why we offer a full spectrum of IT support services designed to keep your home systems running at their best. From urgent repairs to routine maintenance, our expert technicians are here to provide fast, friendly, and reliable service.

Computer Sales & Custom Builds

In the world of computing, one size does not fit all. That's why at Computus Australis, we specialize in creating custom-built computer systems that are tailored to your individual needs and preferences. Whether you're a hardcore gamer looking for the ultimate gaming rig, a professional requiring a high-performance workstation, or someone who needs a reliable and efficient computer for everyday use, we've got you covered.

Tailored to Your Lifestyle

Our process begins with a personal consultation to understand your requirements. We consider everything from the type of applications you use to your preferred operating system, the performance level you expect, and even the aesthetics of your PC build. Do you need a quiet machine for audio work? Perhaps a compact build for small spaces? Or maybe RGB lighting to match your room's vibe? We'll incorporate all these details to create a system that's as unique as you are.

High-Quality Components

We source only the best components from trusted manufacturers, ensuring that your custom PC is built to last and perform. From the latest CPUs and GPUs to reliable memory and storage solutions, we handpick each part for its performance and durability.

Expert Assembly & Testing

Our experienced technicians assemble your custom PC with precision and care. We follow best practices for cable management, cooling, and component installation to ensure optimal airflow and aesthetics. Before we hand over your new system, we conduct thorough testing to make sure everything is running smoothly.

After-Sales Support

Our commitment to you doesn't end with the sale. We offer ongoing support for any questions or issues that may arise. Plus, our systems come with a warranty that gives you peace of mind, knowing that we stand behind the quality of our builds.

Upgrades & Maintenance

As technology evolves, so can your Computus Australis custom PC. We offer upgrade services to keep your system up-to-date with the latest hardware. Regular maintenance services are also available to keep your PC running at peak performance.

Ready to build your dream PC? Contact Computus Australis today, and let's start crafting the ultimate computer system designed just for you.

Workshop & On-Site Repairs

At Computus Australis, we understand that technical issues can arise at any time, disrupting your daily routine. Our Workshop & On-Site Repairs service is designed to provide you with prompt and efficient solutions, whether at our fully equipped workshop or at your location for added convenience.

Workshop Repairs

Our workshop is the heart of our repair services. Here, we handle a wide range of technical issues from hardware malfunctions to software glitches. Our skilled technicians use the latest tools and technology to diagnose and repair your computer systems. We maintain a clean and static-free environment to ensure the best care for your equipment.

  • Comprehensive Diagnostics: We perform a thorough analysis to pinpoint the exact cause of your tech troubles.
  • Quality Repairs: Using high-quality parts, we restore your system to its optimal state.
  • Fast Turnaround: We strive to get your equipment back to you as quickly as possible, understanding how important it is to your daily life.

On-Site Repairs

For issues that need immediate attention or for those who can't make it to our workshop, our on-site repair service is the perfect solution. We'll send one of our experienced technicians to your home to resolve your tech problems on the spot.

  • Convenient Service: No need to disconnect your setup; we'll come to you and take care of everything on-site.
  • Safety Measures: Our technicians follow strict safety protocols to ensure a safe and professional service experience.
  • Transparent Process: We keep you informed throughout the repair process, explaining the issues and actions taken to fix them.

Don't let tech issues slow you down. Whether it's in our workshop or your home, Computus Australis is ready to provide the expert repair services you need. Contact us today to schedule a repair or learn more about how we can help.

Remote & Phone Support

In today's fast-paced world, we at Computus Australis know that sometimes you need a quick fix to your IT issues without the wait. Our Remote & Phone Support services are designed to offer you immediate assistance, ensuring that help is always just a call or click away.

Remote Support

With our remote support service, you can enjoy the convenience of professional IT assistance without leaving your home. Using secure remote access software, our technicians can troubleshoot issues, perform software updates, and guide you through complex setups directly on your computer.

  • Instant Access: Quick and efficient problem-solving with remote access to your system.
  • Privacy and Security: We use industry-standard encryption to ensure your data and privacy are protected during remote sessions.
  • Cost-Effective: Save time and money with our remote support services, eliminating the need for on-site visits for solvable issues online.

Phone Support

Sometimes, all you need is a guiding voice to walk you through a tech problem. Our phone support team is equipped with the knowledge and patience to help you resolve your issues or answer any questions you may have.

  • Friendly Guidance: Our experts provide step-by-step instructions to help you navigate through tech challenges.
  • No Call Centers: Speak directly with our in-house team members who understand your history and the specifics of your setup.
  • Extended Hours: We offer support at times that suit you, so you're not left stranded outside standard business hours.

Need help now? Don't hesitate to reach out to Computus Australis for expert Remote & Phone Support. Our team is ready to provide the solutions you need with the convenience and efficiency you deserve. Contact us to get the support you need, right when you need it.

Networking Solutions

Navigating the complexities of home networking can be a daunting task, but with Computus Australis, you're in good hands. Our Networking Solutions are tailored to create a stable and secure network environment within your home, ensuring all your devices are connected and communicating efficiently.

Custom Network Design

Every home is unique, and so are your networking needs. We start with an assessment of your home layout, device requirements, and usage patterns to design a network that fits your lifestyle. Whether it's for streaming, gaming, working from home, or smart home automation, we'll create a solution that offers seamless connectivity.

  • Personalized Setup: Tailored network design that considers the specific needs of your household.
  • Future-Proof Networking: We install technology that supports current standards and is ready for future upgrades.

Wired & Wireless Networking

A combination of wired and wireless networking ensures you get the best of both worlds—reliable speed and convenient access. We'll help you integrate a wireless network for easy device connection while setting up wired connections for devices that require stable, high-speed internet.

  • Seamless Wi-Fi Coverage: Say goodbye to dead zones with strategically placed access points for full home coverage.
  • High-Speed Cabling: For devices that demand the fastest internet speeds, we'll install high-quality Ethernet cabling.

Network Security

In an age where cyber threats are ever-present, protecting your home network is crucial. We implement robust security measures to safeguard your personal information and prevent unauthorized access.

  • Firewalls and Encryption: Keep your network safe with advanced firewalls and Wi-Fi encryption.
  • Parental Controls: Manage internet access within your home with customizable parental controls.

Smart Device Integration.

The modern home is filled with smart devices, and we'll ensure they all work together harmoniously. From smart TVs and thermostats to security cameras and voice assistants, we'll integrate all your devices for a truly smart home experience.

  • Device Compatibility: Ensure all your smart devices are connected and configured correctly.
  • Easy Control: Set up a central hub for easy management of all your smart home devices.

Ready for a network that meets all your needs? Reach out to Computus Australis and let's build a home network that's as smart as it is secure. Contact us to get started with our expert Networking Solutions today.


In the digital age, the security of your home technology is more important than ever. At Computus Australis, we take a comprehensive approach to protect your digital life with our advanced security services. From defending against malware to ensuring your online activities are private, we've got the expertise to keep you safe.

Advanced Threat Protection

Our security services are designed to detect and neutralize threats before they can do any harm. Using cutting-edge antivirus and anti-malware solutions, we provide real-time protection against a wide range of digital threats, including viruses, ransomware, spyware, and phishing attacks.

  • Real-Time Monitoring: Continuously scan and monitor your systems to quickly identify and respond to threats.
  • Regular Updates: Keep your security software up to date with the latest threat definitions and protection features.

Personal Data Security

Your personal data is precious, and we're committed to keeping it secure. We employ robust encryption methods to protect your sensitive information, whether it's stored on your devices or transmitted over the internet.

  • Encryption Solutions: Safeguard your data with strong encryption to prevent unauthorized access.
  • Secure Configurations: Ensure your devices and networks are configured with privacy and security as top priorities.

Customized Security Plans

We understand that security needs vary from one household to another. That's why we offer customized security plans that are tailored to the specific requirements and risk profiles of your home. Whether you need basic protection or a more advanced security setup, we'll design a plan that fits your needs.

  • Personal Consultation: Discuss your security concerns with our experts to develop a plan that's right for you.
  • Flexible Options: Choose from a range of security services to create a package that offers the level of protection you desire.

Education & Training

Staying safe online isn't just about having the right tools; it's also about being informed. We provide education and training on best practices for online security, helping you and your family to be proactive in protecting yourselves against digital threats.

  • Awareness Training: Learn how to recognize and avoid security risks in your everyday online activities.
  • Family Safety: Teach your family, including children, about the importance of online security and how to stay safe on the internet.

Don't leave your security to chance. Contact Computus Australis today and let us help you build a fortress around your digital life with our comprehensive security services.

Data Recovery & Computer Forensics

Losing access to your personal data can be an alarming experience, but with Computus Australis, you can rest easy knowing that we have the tools and expertise to recover your valuable information. Our Data Recovery and Computer Forensics services are here to assist you in reclaiming lost files and securing your digital footprint against future incidents.

Data Recovery

Whether due to accidental deletion, hardware failure, or software corruption, our data recovery specialists employ advanced techniques to retrieve your lost data. We handle a variety of storage devices, including hard drives, SSDs, USB drives, and memory cards.

  • Advanced Recovery Methods: Utilize state-of-the-art software and hardware tools to maximize the chances of successful data recovery.
  • Sensitive Handling: Treat your data with the utmost confidentiality and care throughout the recovery process.

Computer Forensics

In the event of a security breach or data loss, our computer forensics services can provide crucial insights. We analyze your systems to uncover how the breach occurred and take steps to prevent similar incidents in the future.

  • In-depth Analysis: Perform a thorough examination of digital evidence to trace the source of the issue.
  • Reporting and Documentation: Provide detailed reports and recommendations based on our forensic findings.

Preventive Measures

Our goal is not only to recover your lost data but also to safeguard your systems against future problems. We'll help you implement robust backup solutions and educate you on best practices for data management.

  • Backup Solutions: Set up reliable backup systems to ensure your data is always safe.
  • Best Practice Guidance: Offer advice on how to organize and store your data securely.

Facing a data emergency? Don't panic. Contact Computus Australis for professional Data Recovery and Computer Forensics services.

Business IT Support Services

We understand the unique challenges businesses face with technology. Our corporate IT solutions are tailored to streamline your operations, secure your data, and empower your workforce. Discover how we can transform your business IT infrastructure.

Servers & Workstations

For any business, the backbone of daily operations lies in the reliability of its servers and workstations. At Computus Australis, we provide robust support and solutions for your business's critical hardware, ensuring that your team can work efficiently and without interruption.

Server Solutions

Our server solutions are designed to be the powerhouse of your business, providing the necessary infrastructure for your data, applications, and communications. We understand the importance of uptime and offer:

  • Custom Server Builds: Tailored to meet the specific needs of your business, ensuring scalability and reliability.
  • Server Maintenance: Regular check-ups and updates to keep your servers running smoothly.
  • Virtualization: Implementing virtual servers to optimize resource usage and reduce costs.

Workstation Management

Workstations are essential for your employees to perform their daily tasks. We ensure that each workstation is:

  • Optimized for Performance: Configured to run your business applications efficiently.
  • Secure: Equipped with the latest security software to protect sensitive business information.
  • Up-to-Date: Regularly updated with the latest patches and software updates to minimize vulnerabilities.

Looking to upgrade or maintain your servers and workstations? Contact Computus Australis, where we understand that the strength of your IT infrastructure is vital to your business success.

IT Support

Effective IT support is the cornerstone of a thriving business. Computus Australis offers comprehensive IT Support services designed to keep your business technology running without a hitch. Our experienced team provides support that covers every aspect of your business's IT needs, ensuring you can focus on what you do best: growing your business.

Proactive IT Maintenance

We believe prevention is better than cure, which is why our IT support includes regular maintenance to keep your systems in top condition.

  • Scheduled Maintenance: Regularly planned check-ups to keep your systems optimized.
  • System Updates: Ensuring all your software and hardware are running the latest, most secure versions.
  • Performance Monitoring: Keeping an eye on system performance to prevent slowdowns and outages.

Strategic IT Consulting

Beyond day-to-day support, we offer strategic consulting to help your business leverage technology for growth.

  • IT Strategy Development: Aligning your IT infrastructure with your business goals.
  • Technology Roadmapping: Planning for future technology investments and upgrades.
  • Risk Management: Identifying and mitigating IT risks to your business.

Need reliable IT support that understands your business? Reach out to Computus Australis for IT Support services that are as dynamic as your business. Let's ensure your technology is an asset, not a hurdle.


Navigating the vast market of technology products can be overwhelming, but with Computus Australis by your side, you'll have access to the best tech solutions tailored to your business needs. Our procurement services are designed to source the technology you need, when you need it, ensuring that your business is equipped to succeed.

Tailored Technology Sourcing

We understand that every business has unique technology requirements. Our procurement team specializes in sourcing the right products that align with your specific business objectives.

  • Needs Assessment: Collaborating with you to understand your technology needs and goals.
  • Vendor Relationships: Leveraging our established relationships with trusted vendors to get you the best deals.
  • Product Selection: Providing expert advice to help you choose the right technology products for your business.

Streamlined Procurement Process

Our streamlined procurement process ensures that you get your technology quickly and without any hassle.

  • Efficient Ordering: Simplifying the ordering process to save you time.
  • Competitive Pricing: Ensuring you get the best value for your investment.
  • Logistics Management: Handling the delivery and setup of your new technology.

After-Sales Support

Our commitment to your business doesn't end with the delivery of your tech products. We offer comprehensive after-sales support to ensure that your new technology is integrated smoothly into your business operations.

  • Installation Services: Professional setup and configuration of your new technology.
  • Training: Educating your team on how to use the new equipment effectively.
  • Warranty Management: Assisting with warranty claims and support for your procured products.
Looking for hassle-free technology procurement? Contact Computus Australis and let us take care of sourcing the tech you need, so you can focus on what matters most – running your business.

Office Systems

Setting up a new office or upgrading your existing technology can be a complex task, but Computus Australis is here to make it a breeze. Our Office Systems service specializes in the coordination and implementation of new office tech setups, ensuring your workspace is optimized for efficiency, comfort, and productivity.

Comprehensive Coordination

We manage every aspect of your office technology setup, from initial planning to final implementation.

  • Space Planning: Assessing your office layout to optimize the placement of tech equipment.
  • System Integration: Ensuring all your technology components work together seamlessly.
  • Project Management: Overseeing the entire setup process to ensure it's completed on time and within budget.

Technology Installation

Our experienced technicians handle the installation and configuration of all your office systems.

  • Hardware Setup: Assembling and installing workstations, servers, printers, and other hardware.
  • Software Configuration: Installing and setting up operating systems, applications, and network configurations.
  • Testing & Troubleshooting: Rigorous testing to ensure all systems are functioning correctly and troubleshooting any issues that arise.

Ongoing Support

Once your office systems are up and running, we provide ongoing support to keep them that way.

  • Maintenance Services: Regular check-ups and maintenance to keep your systems running smoothly.
  • Upgrades: Recommendations and implementation of technology upgrades as your business grows.
  • Helpdesk Support: Quick and reliable assistance whenever you need it.
Ready to set up your office with the latest technology? Reach out to Computus Australis, and let's create a tech-enabled workspace that drives your business forward.

Network Services

A robust network is the lifeline of any modern business, and at Computus Australis, we offer comprehensive Network Services to ensure your connectivity is fast, reliable, and secure. From initial design to ongoing upgrades, we've got your networking needs covered.

Custom Network Design

Every business has unique networking requirements. We begin with a detailed assessment of your needs to design a custom network solution that provides the coverage, capacity, and security your business demands.

  • Site Surveys: Evaluating your physical space to plan an effective network layout.
  • Infrastructure Planning: Determining the best network infrastructure to support your current and future business activities.
  • Scalable Solutions: Designing a network that can grow with your business, ensuring longevity and cost-effectiveness.

Network Implementation

Our skilled technicians will implement your network design with precision and care, ensuring minimal disruption to your business operations.

  • Professional Installation: Setting up routers, switches, access points, and other network hardware.
  • Configuration & Testing: Configuring network settings for optimal performance and conducting thorough testing to ensure reliability.
  • Documentation: Providing clear and concise documentation for your network setup.

Network Security

We prioritize the security of your network with advanced measures designed to protect your business data and prevent unauthorized access.

  • Firewalls & Encryption: Implementing firewalls and encryption to safeguard your network traffic.
  • Intrusion Prevention: Utilizing the latest technologies to detect and prevent potential security breaches.
  • Security Policies: Assisting in the development and enforcement of robust network security policies.

Ongoing Network Management.

Our Network Services include continuous management to ensure your network remains at peak performance.

  • Monitoring & Maintenance: Proactive monitoring for any signs of issues and performing routine maintenance.
  • Upgrades & Optimization: Keeping your network up-to-date with the latest technology and optimizing performance as your business evolves.
  • Support & Troubleshooting: Providing fast and effective support to resolve any network issues that may arise.
Looking for a network that keeps pace with your business? Contact Computus Australis today, and let us provide you with the Network Services you need to stay connected and secure.

Security - Advanced Firewall and Virus Protection

In the digital landscape, security is not just a feature; it's a necessity. At Computus Australis, our Security services provide businesses with advanced firewall and virus protection to defend against the ever-evolving threats of the online world.

Advanced Firewall Solutions

Our firewall solutions are the first line of defense in protecting your business's network. We offer:

  • Custom Firewall Configuration: Tailoring firewall settings to suit the specific needs and threat landscape of your business.
  • Intrusion Detection and Prevention: Monitoring your network traffic to detect and block potential threats before they can cause harm.
  • VPN Support: Securely connecting remote users to your network with Virtual Private Network (VPN) capabilities.

Comprehensive Virus Protection

We equip your business with the most effective antivirus solutions to protect against malware, ransomware, and other malicious software.

  • Real-Time Protection: Continuously scanning your systems to detect and remove viruses and malware.
  • Scheduled Scans: Regularly scheduled deep scans to ensure thorough protection.
  • Email Security: Scanning email attachments and links to prevent phishing and other email-borne threats.

Security Audits and Updates

Staying secure means staying up to date. We provide:

  • Regular Security Audits: Assessing your security posture to identify and rectify vulnerabilities.
  • Patch Management: Ensuring all your software is up to date with the latest security patches.
  • Security Training: Educating your staff on best practices for maintaining security and recognizing potential threats.
Ensure your business is fortified against digital threats. Reach out to Computus Australis for advanced firewall and virus protection tailored to keep your business safe and secure.

Disaster Recovery

Unexpected events can disrupt business operations and lead to data loss, but with Computus Australis, you can have peace of mind knowing that your business is prepared for any scenario. Our Disaster Recovery services are designed to safeguard your business against data loss and ensure a swift recovery from any disaster.

Robust Backup Systems

A cornerstone of disaster recovery is ensuring that your data is backed up regularly and securely.

  • Automated Backups: Configuring automatic backup processes to protect your data without manual intervention.
  • Offsite Storage: Storing backups in secure, offsite locations to protect against local disasters.
  • Data Redundancy: Implementing redundant backup systems to provide multiple layers of protection.

Disaster Recovery Planning

We help you develop a comprehensive disaster recovery plan that outlines clear steps for data restoration and business continuity.

  • Risk Assessment: Evaluating potential threats and their impact on your business.
  • Recovery Strategies: Outlining specific strategies for various disaster scenarios.
  • Recovery Objectives: Setting clear Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) to minimize downtime.

Testing and Simulation

Regular testing of your disaster recovery plan is essential to ensure its effectiveness.

  • Drill Simulations: Conducting regular drills to test the recovery process and make improvements.
  • Plan Updates: Updating your disaster recovery plan based on test results and evolving business needs.
  • Employee Training: Ensuring that your team is prepared and knows their role in the recovery process.

Continuous Monitoring

We provide continuous monitoring of your systems to quickly identify and respond to any signs of trouble that could lead to data loss.

  • Proactive Alerts: Setting up alerts to notify us of system issues that need immediate attention.
  • System Health Checks: Regularly reviewing system logs and performance metrics to ensure everything is functioning as it should.
Don't wait for a disaster to strike. Proactively protect your business with Computus Australis's Disaster Recovery services. Contact us today to learn more about how we can help you prepare for the unexpected and keep your business resilient.

Specialised Application Support

Every business relies on a range of software applications to operate effectively. At Computus Australis, we provide Specialised Application Support to ensure that the unique software needs of your business are met with expertise and precision.

Tailored Software Assistance

Our team of experts is well-versed in a wide variety of industry-specific and niche software applications. We offer:

  • Custom Support Plans: Developing support plans that are specifically designed for the applications your business uses.
  • Issue Resolution: Providing solutions to any application problems you may encounter, from troubleshooting to liaising with third-party vendors on your behalf.
  • Performance Optimization: Ensuring that your applications are configured to run optimally on your systems.

Training and Education

To maximize the benefits of your specialized applications, we provide comprehensive training sessions for your staff.

  • Custom Training Sessions: Tailored sessions to educate your team on how to effectively use your business applications.
  • Documentation and Guides: Creating user-friendly manuals and guides for reference and self-help.

Integration Services

We help you get the most out of your software investments by ensuring they work well together.

  • Software Integration: Seamlessly integrating your various business applications to improve workflow and data consistency.
  • API Support: Assisting with the use of Application Programming Interfaces (APIs) for custom integrations.

Ongoing Application Management

Keeping your specialized applications up-to-date and running smoothly is our priority.

  • Updates and Upgrades: Managing the update and upgrade processes for your software applications.
  • License Management: Keeping track of your software licenses and ensuring compliance.
Need tailored support for your business applications? Contact Computus Australis for Specialised Application Support that understands the intricacies of your software needs.

Digital Marketing

In the digital age, a strong online presence is crucial for business growth. Computus Australis offers comprehensive Digital Marketing services to enhance your visibility and reach online. Our team of experts will help you navigate the complexities of SEO, PPC campaigns, and overall online strategy to ensure your business not only grows but thrives.

Search Engine Optimization (SEO)

We optimize your website and content to improve your rankings in search engine results, driving more organic traffic to your site.

  • Website Analysis: Conducting a thorough review of your website to identify SEO opportunities and areas for improvement.
  • Keyword Research: Finding the right keywords that your target audience is searching for.
  • Content Strategy: Creating high-quality, relevant content that engages your audience and adheres to SEO best practices.

Pay-Per-Click (PPC) Campaigns

Our PPC campaigns are designed to deliver immediate traffic and complement your SEO strategies.

  • Campaign Design: Crafting targeted ad campaigns that resonate with your audience and achieve your marketing goals.
  • Budget Management: Ensuring your PPC budget is used effectively for the best possible return on investment.
  • Performance Tracking: Monitoring and adjusting your campaigns based on real-time data to maximize results.

Online Strategy Development

We work with you to develop a comprehensive online strategy that aligns with your business objectives.

  • Market Analysis: Understanding your industry landscape and identifying opportunities for growth.
  • Strategic Planning: Setting clear and achievable online marketing goals.
  • Multichannel Approach: Integrating your digital marketing efforts across various channels for a cohesive online presence.

Analytics and Reporting

Data is at the heart of effective digital marketing. We provide detailed analytics and reports to measure the success of your campaigns and inform future strategies.

  • Insightful Metrics: Tracking key performance indicators to gauge the effectiveness of your marketing efforts.
  • Regular Reporting: Keeping you informed with regular updates and insights on your campaign performance.
  • Data-Driven Decisions: Using analytics to make informed decisions and continually refine your digital marketing strategy.
Ready to elevate your online presence? Contact Computus Australis for Digital Marketing services that will help you reach your target audience and grow your business.

Ready to Get Started?

Take the first step towards hassle-free IT with Computus Australis.